NOTE: If you received a defective item, please submit a form HERE. Please do not initiate a return for the defective item. WALLI RETURN OPTIONS: 1. Return to a USPS Location with a QR Code:If you select to return your item to a US post office near y
We are sorry the product you ordered from Walli isn't working out for you! If you need to exchange for a different product, please return the item and place a new order for the correct product. Walli Exchange Guidelines:. Walli products must be postm
We will do our best to cancel your order before it has shipped. However, our fulfillment team is on it and sometimes we are not able to catch it in time before the order is processed. If you'd like to cancel your order, please email support@wallicase
We are excited to now offer a free shipping option to US customers on returns when customers purchase with Protected Checkout. If Protected Checkout is not purchased, customers will be responsible for the cost of shipping the product back. You can ac
Your refund will be initiated once your package arrives back to our warehouse and is inspected. Processing a refund can take up to 7 business days after we have received the returned item(s). Once the refund is issued, it can take up to 3 business da