Walli Cases logo
Walli Cases logo

All articles

All articles

Categories

Walli Membership Program

Walli Membership Program

Returns & Cancellations

Returns & Cancellations

Walli Care and Warranty

Walli Care and Warranty

Shipping

Shipping

Walli Shipping Protection

Walli Shipping Protection

Case Features

Case Features

Case Designs, Models & Restocks

Case Designs, Models & Restocks

Articles

What should I do if my package was marked as delivered but I haven't received it?

If your package is marked as delivered but you have not received it, here are a few steps to follow:Verify the shipping address to ensure it matches the one you provided.Look for the package in any discreet locations around your property where the ca

What should I do if my package was delivered to an incorrect address?

If no one has accepted the package at the incorrect address and it remains missing beyond two business days, please reach submit a claim with Recura HERE and they would be happy to assist you further.

What should I do if my product defect falls outside the warranty period?

If your Walli product issue falls outside the 90-day warranty period, please send photos or a short video to [email protected]. We would be happy to take a look into it further. We thank you for your understanding and support as we continuously

When will the iPhone cases be restocked?

Do you offer a military discount?

Yes, we do have a military discount. Please email our team at [email protected] and they would be happy to assist you further!

Do you sell the magnetic wallet separately?

We have recently added designs where the wallet is sold separately from the case. We will continue to get new designs with multiple accessory products.

Will you be getting cases for an iPhone 16e?

Yes, we now offer some of our designs in the 16E model.