Walli Returns Center

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Walli Returns

<p id="isPasted" style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; cursor: text; padding: 0px; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: rgb(32, 34, 35); font-family: Manrope, -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; white-space: pre-wrap;">We are excited to now offer a free shipping&#xA0;option to US customers on returns when customers purchase with Protected Checkout. If Protected Checkout&#xA0;is not purchased, customers will be responsible for the cost of shipping the product back. You can access our returns portal <a href="https://tracking.recura.io/shop/fb130480-18f8-40af-b75d-b50c4d4b6be8/order-lookup" rel="noopener noreferrer" spellcheck="false" style="text-decoration: underline; outline: none; color: rgb(18, 100, 163) !important;" target="_blank">HERE.</a><p style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; cursor: text; padding: 0px; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: rgb(32, 34, 35); font-family: Manrope, -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; white-space: pre-wrap;"> <p style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; cursor: text; padding: 0px; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: rgb(32, 34, 35); font-family: Manrope, -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; white-space: pre-wrap;">Please note original shipping costs and shipping protection purchases are non-refundable.&#xA0;

We are excited to now offer a free shipping option to US customers on returns when customers purchase with Protected Checkout. If Protected Checkout is not purchased, customers will be responsible for the cost of shipping the product back. You can ac

Do I have to pay for return shipping?

Returns & Cancellations

What benefits are offered in the Walli Cases Membership Program?

How do I join the program?

Is there a fee to join? And is it a recurring charge?

Do I need to have an account?

How is the membership different from the current rewards program?

Is there anywhere my membership benefits are not valid?

My benefits aren’t working. Why?

How do I access my free shipping benefit?

How do I update my payment method?

Can I cancel my membership?

How will I be notified about member-only events and offers?

What happens if I forget to use my membership benefits?

Walli Membership Program

What is your return policy?

How do I exchange an item?

Can I cancel my order before it has shipped?

When will I receive my refund?

What is the best method to clean my Walli case?

Does Walli offer a warranty?

Walli Care and Warranty

How much does shipping cost?

How long does it take for my order to be processed and shipped?

Do you ship internationally?

Do I need to sign for my package at delivery?

Shipping

Walli Shipping Protection

How many cards does the Walli case hold?

Are Walli cases compatible with wireless charging?

What if the tab on my loop is not staying in the slot?

Are Walli cases shock absorbent?

What material are Walli cases made of?

Case Features

Does Walli offer custom designs?

How do I sign up for a restock notification?

Will Walli be getting more cases for Android phones ?

There are not many designs available in my phone. Will you be making more?

Case Designs, Models & Restocks

Do I have to pay for return shipping?Updated 2 months ago