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We know you are so excited to get your package! We would hand deliver each one if we could, but there's only so many miles our electric scooters can go.

Once your payment is verified, we will process your order ASAP. Our fulfillment team is on it and usually has orders fulfilled within 1-2 business days. After the order is processed, standard USPS shipping times apply, usually within 3-10 business days. Start your countdown chains!

To create a support ticket regarding your delayed or missing package, please fill out the form HERE. We have partnered with Recura Shop Again Protection for all of our post-delivery services and they will be in contact with you within 24 business hours to help with a resolution. You can read more about Walli's Shipping Protection HERE. 

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