Walli Cases logo
Walli Cases logo

All articles

Returns & Cancellations

5 articles

Articles

What is your return policy?

We are sorry the product you ordered from Walli isn't working out for you! After reading the following Return Guidelines, please click HERE to begin your return/exchange process. (International customers, please find instructions at the end of the Re

How do I exchange an item?

Hi,. We are sorry the product you ordered from Walli isn't working out for you! We are excited to now offer a free exchange/return option through Happy Returns. We offer hassle-free exchanges on items when exchanging for a different size. If you need

Can I cancel my order before it has shipped?

We will do our best to cancel your order before it has shipped. However, our fulfillment team is on it and sometimes we are not able to catch it in time before the order is processed. If you'd like to cancel your order, please send us a message and w

Do I have to pay for return shipping?

Hi,. We are excited to now offer a free shipping option on returns and exchanges on same products through Happy Returns! You can access our returns portal HERE. Please note original shipping costs and PostPo delivery guarantee purchases are non-refun

When will I receive my refund?

When you choose to return your item through Happy Returns and drop it at a given location near you, your refund will be initiated as soon as it is scanned by the Returnista. It can take up to 3 business days to clear your bank. If you choose to ship

Powered by