Shipping
How much does shipping cost?
A shipping fee of $7.25 will be added at checkout. Did we mention all US orders over $75 ship free? Woohoo!. The cost to ship an international order will automatically be calculated at checkout.
How long does it take for my order to be processed and shipped?
We know you are so excited to get your package! We would hand deliver each one if we could, but there's only so many miles our electric scooters can go. Once your payment is verified, we will process your order ASAP. Our fulfillment team is on it and
Do you ship internationally?
We are excited to see Walli Cases across the globe! We offer shipping to many international countries. Shipping fees will be automatically calculated at checkout. International orders over $75 are not eligible for free shipping, and duty fees are the
Do I need to sign for my package at delivery?
Did you place a big order and are worried about it being stolen off your porch? No need to worry! We ensure your products arrive to you safely by requiring a signature on all orders with a value over $125.
What should I do if my package was marked as delivered but I haven't received it?
If your package is marked as delivered but you have not received it, here are a few steps to follow:Verify the shipping address to ensure it matches the one you provided.Look for the package in any discreet locations around your property where the ca
What should I do if my package was delivered to an incorrect address?
If no one has accepted the package at the incorrect address and it remains missing beyond two business days, please reach submit a claim with Recura HERE and they would be happy to assist you further.
What should I do if my product defect falls outside the warranty period?
If your Walli product issue falls outside the 90-day warranty period, please send photos or a short video to [email protected]. We would be happy to take a look into it further. We thank you for your understanding and support as we continuously