What should I do if my package was marked as delivered but I haven't received it?Updated a day ago
If your package is marked as delivered but you have not received it, here are a few steps to follow:
- Verify the shipping address to ensure it matches the one you provided.
- Look for the package in any discreet locations around your property where the carrier might have left it for safety reasons.
- Contact the carrier for more detailed delivery information.
Please also allow up to 2 business days for the package to appear, as sometimes it might show up after being marked as delivered. If you still cannot locate the package after this period, please submit a claim with Recura HERE.