What if the tab on my loop is not staying in the slot?Updated 6 months ago

The tab at the bottom of the finger strap is only meant to be placed into the slot for the kickstand feature, not while holding your phone. To create the loop, you "rest" the tab into one of the slots (we recommend the middle) and use the weight of the phone in kickstand position to secure it in place. Do not force it into the notch, as it can damage the tab and cause it to be defective. 

*Note: On the magnetic case, there is one large "open" notch that that allows cards to be pushed out of the wallet using your thumb.